Heyday Marketing | Online Reputation Management
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Online Reputation Management

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By curating their online reputations, brands can harness the power of traditional word-of-mouth marketing in 21st-century digital environments.

Customer reviews provide both internal and external benefits for your business. For example, they:

Learn about our agency’s process for monitoring reviews below:

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Our online reputation management process

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1. Monitor all review platforms daily

Our reputation managers check all pertinent review platforms, including Google, Facebook, and Yelp.

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2. Automatically respond to 4 and 5-star reviews

We respond to all reviews, including positive ones. Our reputation managers pre-create responses for 4 and 5-star reviews so they can attend to them in a timely manner.

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3. For reviews below 4 stars, consult with the client to compose an appropriate response

Before responding to a negative review, our team consults with the client to gather information and create a personalized response for the 1 or 2-star review. We

work closely with the client to maintain a positive online reputation for them.

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4. Ensure all responses are published in a timely manner

Our reputation managers check the review platforms daily.

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Ready to make your brand the star of the show?
Try our reputation management services!

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Social Media Management

We’ll fully manage and operate your social media accounts so you can focus on other areas...

Sit back and relax—we’ll bring the right people to you! We use modern data collection methods...

Make a great first impression with your website! Our team of web designers will help you create...


Developing a social media strategy will reach, engage, and acquire new customers to your business...

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